Nearbyte
Custom-trained AI receptionist only for your business
14-DAY FREE TRIAL · NO LOCK-IN CONTRACTS
/* 01 — CHALLENGES */
Sound familiar?
Most local business owners face the same four problems.
Nearbyte solves all of them.
[ 01 ]
Running a business solo means admin always wins — and customers lose
When you're the one doing the work, answering the phones, replying to enquiries, and chasing bookings, something always gets deprioritised. That something is almost always a customer reaching out for the first time. They don't leave a voicemail. They just book somewhere else.
3 HRS
LOST TO ADMIN EVERY SINGLE DAY
[ 02 ]
The first business to respond wins the job — every time
A potential customer asks three businesses for a quote at 9pm. The one that replies within minutes gets the booking. The other two find out about it the next morning. Response speed isn't a nice-to-have — it's the difference between a new client and a missed opportunity.
78%
OF BOOKINGS GO TO THE FIRST RESPONDER
[ 03 ]
A human receptionist costs $960 a month and still can't work at 11pm
At $24.10/hr minimum wage in 2026, a part-time receptionist runs over $960 a month — before training, sick leave, and public holiday loadings. And after all that investment, they're still offline for 16 hours a day, when half of your best leads are browsing.
$960+
PER MONTH FOR PART-TIME RECEPTION
[ 04 ]
Off-the-shelf AI has no idea what your business actually does
Generic AI tools can't quote your pricing, check your calendar, or answer questions about your specific services. They produce the same template reply for a plumber in Hawthorn as they do for a clinic in Parramatta. That's not a solution — it's a liability dressed up as technology.
0%
OF GENERIC AI TOOLS KNOW YOUR ACTUAL RATES
/* 02 — ABOUT US */
Who we are and
what we do
Nearbyte is an Australian AI company with a single focus: Giving local businesses the customer service infrastructure of a large corporation, at a price that makes sense for a small team.
Book a Free Demo →[ MISSION ]
Making enterprise-grade AI accessible to every local business
The 24/7 response capability, intelligent booking systems, and customer data analysis that large corporations take for granted — Nearbyte makes all of it available to the plumber in Hawthorn, the physio clinic in Parramatta, and the cleaning company in Southbank. Enterprise tools. Local business price point.
[ STRATEGY ]
Be present on every channel, at every hour, without lifting a finger
Your customers don't all reach out the same way, and they definitely don't all reach out during business hours. Our strategy is to make your business reachable and responsive across web chat, phone, and SMS — at 6am, at 11pm, on public holidays — without you having to do a single thing.
[ DIFFERENCE ]
Trained entirely on your business, not a shared template
Every AI tool on the market gives the same generic response regardless of which business is using it. Before Nearbyte goes live for you, we train it specifically on your services, your pricing, your booking rules, and your brand voice. It speaks for you. And when something falls outside its knowledge, it hands off to you — rather than guessing.
[ PHILOSOPHY ]
The best technology disappears into the background
We don't believe in tools that create new jobs to manage. We believe in systems that do the work and stay out of your way. Nearbyte is set up once, trained on your business, and then it just runs. You focus on delivering great work. We handle everything else.
/* 03 — SOLUTION */
How we solve it
One AI platform. Three layers of capability. Trained entirely on your business before it ever goes live.
[ 01 ]
Instant, accurate answers — drawn from your actual business data
Whether the enquiry comes through your website chat, your AI phone line, or an SMS — Nearbyte responds within seconds using information it was trained specifically on your business. Not a script. Not a template. Your real services, your actual pricing, your booking rules. Customers get the right answer the first time, every time — without you having to intervene.
[ 02 ]
Real bookings, confirmed in real time, directly into your calendar
Your AI reads your Google Calendar live, checks actual availability, and completes the booking on the spot — no back-and-forth, no double handling. The moment a booking is confirmed, an SMS fires to both the customer and you. A 24-hour reminder goes out automatically before every appointment. Cancellations and reschedules are handled end-to-end the same way.
[ 03 ]
A dedicated AI phone line that answers every call, no matter the hour
Your business gets its own dedicated AI phone number. After hours, on weekends, during public holidays, or while you're on a job — your AI picks up. It answers questions, manages bookings, and handles the conversation from start to finish. Every call closes with a full summary and word-for-word transcript delivered to you, so nothing is ever missed or forgotten.
[ 04 ]
Growth tools that reach out to customers before they drift away
Tier 3 makes Nearbyte proactive rather than reactive. Automated re-engagement SMS reaches customers who haven't booked in six weeks. Post-service review requests fire after every completed job, building your Google rating automatically. Broadcast SMS campaigns keep your opted-in database warm between visits. Weekly AI reports surface what's performing, what's not, and where the next opportunity is.
/* 04 — PROCESS */
Up and running
in 4 simple steps
[ 01 ]
Book a Free Demo
We show you exactly how your AI would look, sound, and behave for your specific business — in 15 minutes, zero pressure, no commitment required.
~15 MIN CALL
[ 02 ]
We Build & Train Your AI
We configure and train your AI using your services, pricing structure, booking logic, FAQs, and brand tone. You review everything before it goes live. Nothing launches until you're satisfied.
3–5 BUSINESS DAYS
[ 03 ]
Go Live in Under 30 Minutes
One line of code on your website. Your dedicated AI phone number to share with customers. If even that feels like too much, we handle the entire setup for you — you don't need to touch a thing.
< 30 MIN SETUP
[ 04 ]
It Improves Every Month
Update your AI's knowledge anytime from your dashboard. Every week you receive a performance report. If anything isn't working exactly the way you want, tell us — we'll fix it.
WEEKLY REPORTS
/* 05 — PRICING */
Simple, transparent pricing
ALL PLANS INCLUDE 14-DAY FREE TRIAL · NO LOCK-IN CONTRACTS
/* TIER 1 */
Web AI Assistant
The essential AI front desk for your website.
- →Custom-trained AI chat widget for your website
- →Answers enquiries, handles bookings, captures leads 24/7
- →Live Google Calendar sync — real-time availability checking
- →Instant SMS & email confirmation on every booking
- →Automated 24-hour appointment reminders
- →Cancellations and reschedules handled automatically
- →Multilingual support
- →Weekly performance report
/* TIER 2 */
Web + Phone AI
Everything in Web, plus a 24/7 AI phone line.
- →Everything in Web AI Assistant
- →Dedicated AI phone line — answers calls, books appointments
- →Full call summary & word-for-word transcript after every call
- →24/7 phone coverage — after hours, weekends, public holidays
- →Smart handoff to you when the AI reaches its limits
- →Peak-hour overflow call handling
- →Monthly call analytics
/* TIER 3 */
AI Growth Engine
Proactive growth tools that run while you work.
- →Everything in Web + Phone AI
- →Automated re-engagement SMS to customers inactive 6+ weeks
- →Post-service Google Review request SMS
- →Broadcast SMS campaigns to opted-in customers
- →Weekly AI business performance report
- →Google Review Management — AI drafts, you approve & publish
- →Priority support
ADD-ON · AVAILABLE ON ANY PLAN
Google Review Management
- →AI monitors your Google Reviews in real time
- →Drafts a personalised response for every review
- →You approve and publish with one click — never auto-published
- →Average 0.4-star rating improvement within 90 days
/* 06 — FAQ */
Common questions
/* 07 — CONTACT */
Book a free demo
See exactly how Nearbyte would work for your business — in 15 minutes, with zero pressure.
EMAIL ——————
support@nearbyte.com.auHOURS ——————
MON–FRI 09:00–17:00 AEST SAT–SUN CLOSED
LOCATION ——————
200 Burwood Road Hawthorn VIC 3122