The data is clear. Speed wins
Three businesses get the same enquiry. One replies in seconds. The other two find out tomorrow. There's only one booking.
Five numbers. One problem. That’s exactly what Nearbyte fixes.
nearbyte
Thoughtful AI. Better customer care. Less on your plate.
FIRST MONTH $1 · NO LOCK-IN CONTRACTS
ANSWER EVERY CALLCAPTURE EVERY BOOKINGMISS NOTHING24/7 AVAILABILITYTRAINED ON YOUR BUSINESSNO LOCK-IN CONTRACTSLIVE IN 30 MINUTESFROM $79/MONTHANSWER EVERY CALLCAPTURE EVERY BOOKINGMISS NOTHING24/7 AVAILABILITYTRAINED ON YOUR BUSINESSNO LOCK-IN CONTRACTSLIVE IN 30 MINUTESFROM $79/MONTH
/* About us */
By Your Side.
On Your Side.
Your customers need more than a reply. And your business deserves more than another tool.
Meet Nearbyte. Thoughtful AI that works alongside your business, handling customer enquiries, managing bookings and following up, while taking care of the everyday tasks behind them.
It understands your business, works with your existing tools and knows when to bring you in. So your customers get the attention they deserve, without everything landing back on your plate.
Better
Customer care
Customer care
Less on
your plate
your plate
You stay
In control
In control
Connecting your customers, tools and everyday work.
Nearbyte connects your customer communication channels with the business tools you already use, bringing conversations, bookings and everyday tasks into a more connected way of working. Whether someone reaches out by phone, message or email, Nearbyte helps carry their request forward, using your business information and connected tools to support the next step. Less switching between tools. More things moving together.
Real help that gets things done.
Nearbyte does more than respond to customer questions. It understands requests, helps manage bookings, follows up with customers and handles supported everyday tasks through your connected business tools. From a simple enquiry to the next practical step, it helps take care of the work behind the conversation, so fewer routine tasks end up back on your plate. Not just helpful words. Meaningful action.
Smart enough to know when to step back.
Every business has its own way of working. Nearbyte uses your services, policies, preferences and business rules to provide support that fits the way you look after your customers. It takes care of routine requests within the boundaries you set, while recognising when something needs your attention, approval or a more personal touch. Thoughtful support that respects your way of doing things.
Peace of mind, without losing control.
Good support isn't just about getting things done. It's about knowing what's happening along the way. Nearbyte helps you stay informed with visibility into customer conversations, completed tasks and requests that still need attention. You can see what's been handled, step in when needed and stay in control of important decisions, without having to personally manage every interaction. Stay informed. Stay confident. Stay in control.
Connecting your customers, tools and everyday work.
Nearbyte connects your customer communication channels with the business tools you already use, bringing conversations, bookings and everyday tasks into a more connected way of working. Whether someone reaches out by phone, message or email, Nearbyte helps carry their request forward, using your business information and connected tools to support the next step. Less switching between tools. More things moving together.
Real help that gets things done.
Nearbyte does more than respond to customer questions. It understands requests, helps manage bookings, follows up with customers and handles supported everyday tasks through your connected business tools. From a simple enquiry to the next practical step, it helps take care of the work behind the conversation, so fewer routine tasks end up back on your plate. Not just helpful words. Meaningful action.
Smart enough to know when to step back.
Every business has its own way of working. Nearbyte uses your services, policies, preferences and business rules to provide support that fits the way you look after your customers. It takes care of routine requests within the boundaries you set, while recognising when something needs your attention, approval or a more personal touch. Thoughtful support that respects your way of doing things.
Peace of mind, without losing control.
Good support isn't just about getting things done. It's about knowing what's happening along the way. Nearbyte helps you stay informed with visibility into customer conversations, completed tasks and requests that still need attention. You can see what's been handled, step in when needed and stay in control of important decisions, without having to personally manage every interaction. Stay informed. Stay confident. Stay in control.
/* WHAT YOU MISS */
Opportunity doesn't wait.
85%
OF MISSED CALLS NEVER CALL BACK
78%
OF BOOKINGS GO TO THE FIRST RESPONDER
80%
CONVERSION DROP PER HOUR OF SILENCE
8X
HIGHER CONVERSION IF YOU RESPOND WITHIN 5 MINUTES
$126K
LOST PER YEAR FROM UNANSWERED ENQUIRIES
/* SOLUTION */
More than answers. Real work gets done.
From customer enquiries and bookings to follow-ups and everyday tasks, Nearbyte helps keep things moving while keeping you in control.
01 / 06 · Customer communication
Be there when customers reach out.
Helpful, timely responses across every connected channel.
Whether customers reach you by phone, website, email or social messaging, Nearbyte helps answer their questions using your business knowledge. It understands what they’re looking for, provides relevant information and helps them take the next step.
- Phone calls
- Website chat
- SMS
- Messenger & Instagram
/* SEE IT IN ACTION */
A little help makes a big difference.
Real customer scenarios, thoughtful responses and practical actions. Explore what Nearbyte can do for your business.
/* HOW NEARBYTE WORKS */
One connected flow. Countless possibilities.
Nearbyte brings your customer channels, business knowledge and connected tools together to understand requests, take action and keep everyday work moving.
ALL YOUR CHANNELS
Live- Phone callsAnswer every call
- Web chatReply instantly
- WhatsAppKeep conversations moving
- InstagramTurn DMs into bookings
- MessengerRespond in real time
- EmailAutomate your inbox
- SMSFollow up automatically
Understands · Acts · Follows Through
UnderstandKnows your business and recognises what customers need.
RespondProvides helpful answers that fit your business.
Take ActionHandles supported tasks through your connected tools.
Follow ThroughKeeps things moving and brings you in when needed.
REAL BUSINESS OUTCOMES
Growth- Fewer missed opportunitiesCustomers get timely responses
- More booking opportunitiesHelp customers take the next step
- Less repetitive adminRoutine customer work handled
- Faster follow-throughKeep enquiries and requests moving
- More returning customersStay connected after the first visit
- Less to keep track ofStay informed without checking everything
- Insights that move you forwardSee what worked and where to grow
/* WHY NEARBYTE */
Not another tool to manage. A partner that gets things done.
Thoughtful AI that connects your customer conversations, handles everyday work and helps your business build lasting relationships.
01 / 04
Every conversation connected. Every customer remembered.
Your customers reach out through calls, messages, email and social media. Nearbyte brings these conversations together and keeps the context connected, so you can deliver a consistent, personal experience without jumping between apps.
- Brings customer conversations across seven channels into one place.
- Keeps track of customer requests and conversation history.
- Picks up where previous conversations left off.
- Helps every customer feel recognised, not like they're starting over.
Explore the live demo on the right and see Nearbyte in action.Explore the live demo below and see Nearbyte in action.
Open the full demo/* PROCESS */
Up and running in 4 simple steps
See It In Action
Get in touch and we'll set up a live demo for your industry — see how AI handles real enquiries, bookings, and phone calls. No commitment.
FREE DEMO
We Build Your AI
We configure everything: your knowledge base, booking rules, calendar sync, and brand tone. You review and refine until it's exactly right.
TAILORED TO YOU
Test, Then Go Live
Try it yourself before launch — call, chat, and book as if you were a customer. When you're happy, one line of code and a phone number is all it takes.
< 30 MIN SETUP
It Learns Itself
Once live, Nearbyte runs itself — flagging tricky questions, learning from every interaction, and getting sharper over time. No maintenance required.
SELF-IMPROVING
ANSWER EVERY CALLCAPTURE EVERY BOOKINGMISS NOTHING24/7 AVAILABILITYTRAINED ON YOUR BUSINESSNO LOCK-IN CONTRACTSLIVE IN 30 MINUTESFROM $79/MONTHANSWER EVERY CALLCAPTURE EVERY BOOKINGMISS NOTHING24/7 AVAILABILITYTRAINED ON YOUR BUSINESSNO LOCK-IN CONTRACTSLIVE IN 30 MINUTESFROM $79/MONTH
/* PRICING */
Simple, transparent pricing.
/* TIER 1 */
Web AI Agent
Your website, working 24/7.
The essential AI front desk for your website.
$79/MO
- →Custom Business AI Chatbot
- →24/7 Enquiry & Lead Capture
- →Rule-Enforced Appointment Management
- →Real-Time Calendar Sync
- →Instant Email Confirmations
- →Shareable Booking Link
- →Continuous Knowledge Learning
- →Weekly Performance Analytics
MOST POPULAR
/* TIER 2 */
Omnichannel AI Agent
Every channel covered. Every hour.
Turn every call, message and email into a booked customer.
$179/MO
- →Everything in Web AI Agent
- →24/7 AI Phone (300 min/month)
- →AI Messaging: SMS, WhatsApp, Messenger, Instagram & Email
- →Omnichannel Auto-Scheduling
- →Unlimited Smart Inbox Management
- →Real-Time Alerts & AI Summaries
- →Smart Human-in-the-Loop Escalation
- →Unified Operations Dashboard
- →WhatsApp Command Control
/* TIER 3 */
AI Growth Engine
Reactive and proactive. The full picture.
Proactive growth tools that run while you work.
$299/MO
- →Everything in Omnichannel AI Agent
- →Automated Lead Follow-Up
- →Inactive Customer Re-Engagement
- →Automated Google Review Engine
- →Smart Email Broadcasts
- →Advanced Growth Reporting
- →Priority Dedicated Support
/* FAQ */
Common questions
NO LOCK-IN CONTRACTSCANCEL ANYTIMEAU DATA PRIVACYTRAINED ON YOUR BUSINESSLIVE IN 30 MINUTESANSWERS 24/7WEEKLY REPORTSFROM $79/MONTHNO LOCK-IN CONTRACTSCANCEL ANYTIMEAU DATA PRIVACYTRAINED ON YOUR BUSINESSLIVE IN 30 MINUTESANSWERS 24/7WEEKLY REPORTSFROM $79/MONTH
/* CONTACT */
See it working
for your business.
15 minutes. We show you exactly how your AI would sound, what it would say, and how it would handle a real booking for your specific business. No pressure, no commitment.
HOURS
MON–FRI 09:00–17:00 AEST SAT–SUN CLOSED
LOCATION
200 Burwood Road Hawthorn VIC 3122